Where are you located?
I'm based in France.
Are you shipping in every country?
I hope so ! Contact me if you have any problem with your order.
Is it possible to cancel my order?
It's possible by contacting me if the order has not yet been sent. If you have already received the email confirming the shipment of the order, it is no longer possible to cancel.
My package tracking has not been updated for several days, is my package lost?
It can happen during international shipments that the order tracking is not updated for a while. However, this does not necessarily mean that the package is lost. If after a month you still have not received the package, contact me and I'll report it to the french post office.
My order arrived open or damaged, what should I do?
Take a picture of the damage when you open it and contact me. You can even film yourself opening the package if you feel suspicious. We will report the problem to the post office together, and I will send new products again.
How many is the tariff to import the package?
This depends on the laws of your country, so I invite you to check before ordering. For countries within the European Union, there will be no additional border tax.
Are you going to expose in conventions so I can buy your art irl?
I'll try to expose in french conventions from the end of 2025-2026. Check my social medias for more infos. However, I can't garantee that all the products online right now will be avaible on my future stands.